Current Openings
Are you looking to work with a growing company with cutting-edge technology? We are always looking for exceptional, dedicated, and creative people that are looking to fulfill and exceed their potential. We would love to hear from you!
Accounting
Accounting Specialist
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Accounting
Job Description:
- Verifies, posts, and pays bills in a timely manner
- Types accurately, prepare, and maintain accounting documents and records
- Reconciles and balances credit cards, money order, or check payments
- Performs filing and general administrative tasks
- Liaises with other department/customers/vendors
- Maintains an orderly accounting filing system
- Assists in performing HR functions (hiring, termination, benefits, time and attendance etc.)
- Provides clerical and administrative support to management as requested.
- Other duties as assigned
- Must be highly organized and attention to detail
- 2+ year experience in accounting
- Must have good communication skills, hard worker, and team player
- Must be a self starter, work independently, detail oriented, well organized and the ability to multitask with strong work ethics
- Computer skills including Outlook, Word, Excel, and QuickBooks
- Must be able to pass a nationwide background check / drug screening
Staff Accountant
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Accounting
Job Description:
- Manages Accounts Receivable and Accounts Payable
- Enters and pay verified and approved bills, invoices into QB in timely manner
- Reconciles monthly bank and credit card statements
- Creates shipping labels and invoices
- Maintains an orderly accounting filing system
- Manages bi-weekly payroll by Paycom
- Assists in performing HR functions (hiring, termination, benefits, time and attendance etc.)
- Tags and monitors fixed assets
- Liaises with other department/customers/vendors
- Maintains an orderly accounting filing system
- Manages Sales Taxes, Property Taxes, and Payroll Taxes
- Other duties as assigned
- Must be highly organized and attention to detail
- 2+ year experience in accounting
- Must have good communication skills, hard worker, and team player
- Must be a self starter, work independently, detail oriented, well organized and the ability to multitask with strong work ethics
- Computer skills including Outlook, Word, Excel, and QuickBooks
- Must be able to pass a nationwide background check / drug screening
Customer Service Manager
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Call Center
Job Description:
Essential Duties and Responsibilities:
- Improves customer service experience, creates engaged customers and facilitate organic growth
- Takes ownership of customers issues and follow problems through to resolution
- Sets a clear mission and deploy strategies focused towards that mission
- Develops service procedures, policies, and standards
- Keeps accurate records and documents customer service actions and discussions
- Analyzes statistics and compile accurate reports
- Recruits, mentors and develops customer service rep and nurture an environment where they can excel through encouragement and empowerment
- Keeps ahead of industry’s developments and apply best practices to areas of improvement
- Controls resources and utilizes assets to achieve qualitative and quantitative targets
- Adheres to and manage the approved budget
- Maintains an orderly workflow according to priorities
- Other duties as assigned
- BS degree in Business Administration or related field
- Proven working experience as a customer service manager, retail manager or assistant manager
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Ability to think strategically and to lead
- Communicate excellently in verbal and in writing with all kinds of people
- Must possess strong command of the English language. Bilingual in Spanish or Vietnamese is a strong plus
- Must be a self-starter, work independently, detail oriented, well organized, advanced troubleshoot, and the ability to multitask with strong work ethics
- Computer skills including Outlook, Word, Excel
- Ideal candidate will have an outgoing personality and an exceptional attendance record
- Ability to work under pressure and meet aggressive deadlines
- Self-motivated to improve processes in place
- Must be able to pass a nationwide background check / drug screening
Customer Service Representative
Job Type: Full-Time
Pay Type: Hourly
Work Time: 8:00 AM - 5:00 PM
Department: Call Center
Job Description:
Essential Duties and Responsibilities:
- Answers phone calls from customers and call customers
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer
- Ensures customer satisfaction and an enjoyable experience
- Takes and processes customers’ orders
- Verifies customer’s complaints and provide solution
- Verifies and approves customer orders and agent orders
- Updates the company database by inputting information from each call and keeping every customer field current
- Maintains a solid understanding of the current products and services being offered
- Completes reports of calls and other data, accurately and timely
- Submits of disconnect orders & prepares recertification mailings
- Provides clerical and administrative support to management as requested
- 2+ year experience in similar positions
- Communicate excellently in verbal and in writing with all kinds of people
- Must possess strong command of the English language. Bilingual in Spanish or Vietnamese is a strong plus
- Computer skills including Outlook, Word, Excel
- Ideal candidate will have an outgoing personality and an exceptional attendance record
- Adds a smile to your face when taking a phone call
- Ability to work under pressure and meet aggressive deadlines
- Ability to learn, adapt, and problem solve
- Self-motivated to improve processes in place
- Must be able to pass a nationwide background check / drug screening
Application Developer
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: IT
Job Summary:
We are looking for an Application Developer that has experience in PHP that can help us maintain and expand some existing warehouse software written in PHP. The Application Developer can support our office that consists of Windows desktops and servers. Ideal candidate would need to have good work ethics (goal oriented), good communication skills, able to work with assortment of web-based products and willingness to learn and work in new environments. Candidate would need to diagnose and fix hardware, software and hardware issues.
Typical Duties and Responsibilities:- Maintains and supports user Windows PCs
- Diagnoses network issues including WIFI products - Maintains and support firewall - Maintains and supports SIP/VOIP phones
- Maintains current web-based warehouse management software
- Installs work stations, load all necessary software, connect & set up hardware
- Provides network access and connectivity to the staff
- Maintains IP addresses & a list of necessary maintenance and repairs
- Researches both current and potential services and resources, make recommendations about the purchase of resources
- Ensures technology is equipped with the latest hardware and software and is accessible
- Troubleshoots network operating system, software and hardware, a variety of computer issues in a timely manner
- Trains staff to maximize the potential of existing technology
- Provides individual support and training upon request
- Maintains an updated inventory of software, hardware and resources
- Maintains or repairs equipment
- Sets up computer security measures
- Configures computer networks
- Develops and maintains written instructional materials when necessary
- Sets up new hires with email and computer access when necessary
- Performs any other IT related duties during working hours and when necessary sometimes after hour on-call work
- + 3 Years of experience resolving technical issues with PC’s / servers
- Diploma in Computer / IT related area of study or equivalent
- Knowledge of Windows networking technologies
- A+ and / or MCP qualification preferred
- Excellent interpersonal, oral and written communication skills
- Good organizational, time management skills and the ability to multi tasks
- Ability to work independently is also a must
- Well organized with strong work ethics
- Must be able to pass a nationwide background check / drug screening
Marketing Manager
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Description:
- Manages all marketing for the company and activities within the marketing department
- Creatives and publics of all marketing material in line with marketing plans
- Plans and implements promotional campaigns
- Prepares online and print marketing campaigns
- Monitors and reports on effectiveness of marketing communications
- Creates a wide range of different marketing materials
- Develops strategies and tactics to get the word out about our company and drive qualified traffic to our front door
- Deploys successful marketing campaigns and own their implementation from ideation to execution
- Maintains effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
- Experiments with a variety of organic and paid acquisition channels – content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis, and much more
- Produces valuable and engaging content for our websites, LinkedIn Page that attracts and converts our target groups
- Builds strategic relationships and partner with key industry players, agencies and vendors
- Be in charge of marketing budget and allocate/invest funds wisely
- Measures and reports performance of marketing campaigns, gain insight and assess against goals
- Must have BS/MS degree in marketing or a related field
- Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
- Experience in setting up and optimizing Google Adwords campaigns
- Excellent communication skills
- Ability to think creatively and innovatively
- Budget-management skills and proficiency
- Professional judgment and discretion that comes from years of experience in the field
- Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution. Commitment to continuous learning
- Expert in the internet and social media strategy with a demonstrated track record on Facebook, Twitter, and other social media outlets that are significant in company outreach
- Ability to lead in an environment of constant change
- Experience working in a flexible, employee empowering work environment in a small to medium-sized company without marketing staff on the same level. Structured, departmentalized or large company experience will not work here
Marketing Coordinator
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Marketing/Sales
Job Description:
- Assists marketing manager with daily internal and external tasks
- Supports Sales Team with marketing activities
- Uploads materials to social media and marketing department databases
- Creates daily email campaigns, content, and maintain subscriber database
- Proficient in writing, editing, and proof reading copy
- Assists in preparation of regularly scheduled reports
- Supports with event planning, promotional activities, and travel
- Assists in monitoring active marketing programs and developing ways to improve overall reach
- Supports sales by assembling quotations, proposals, inventory lists, and competitor analysis
- Collaborates to generate innovative ways to gain exposure for products and services offered
- Builds and maintains strong customer relationship through regular communications
- Assists & supports Sales Team/Marketing Manager with marketing activities
- Coordinates the production of a wide range of marketing communications
- Administrative tasks as needed
- Bachelor’s Degree in Marketing, Advertising or related field
- 2+ years’ experience working in marketing or advertising
- Computer proficiency with Microsoft Office, Word, Excel, Publisher, PowerPoint, Outlook
- Build excellent working relationship to attain goals
- Strong administration and organizational skills
- Be self-motivated, confident, energetic, and creative
- Communicate excellently in verbal and in writing with all kinds of people
- High comfort level working in a diverse environment
- Ability to multi-task effectively in a fast-paced environment
- Excellent problem-solving skills while meeting deadlines
- Attention to detail and a willingness to be innovative
- Must be willing to travel
- Must be able to pass a nationwide background check / drug screen
Business Development Manager
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Marketing/Sales
We are seeking a full-time Business Development Manager who has a proven ability to prospect and close new business. This position has a national sales territory. Target sectors include wireless dealers, wireless wholesalers, MVNOs, micro wireless carriers and wireless distributors. Sales are predominately phone-based with a majority of calls being outgoing. The focus of this position is NEW business generation, NOT account management.
Sr. Business Development Manager will meet and exceed monthly sales quota objectives by acquiring small and large enterprise accounts. Incumbent will call on top levels of organizations to sell products and services and gain new business through prospecting, cold-calling, networking and generating leads and referrals. Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of company's products and services.
Typical Duties and Responsibilities:- Aggressively seeks out and build new business by researching categories, identifying targets, cold-calling, and networking
- Sales to new customers and manage of existing account base, develop relationships with loyal clients
- Manages the sales process from introduction of goods and services to securing purchase orders with our customer base
- Makes approximately 40 outbound calls per day seeking new business and prospecting clients
- Promotes our goods and services to potential and existing customers
- Achieves and exceed established monthly, quarterly and annual sales goals
- Builds and sustains strong customer relationships
- Represents the company at various business meetings to promote the company
- Other duties as assigned
- 5+ years of sales experience. Experience in wireless telecommunications desired
- Must have Bachelor degree, preferred field of experience within Business, Marketing, or Economics
- Proven success dealing directly with various levels of clients
- Demonstrated excellence in writing and verbal communication
- Proactive outgoing nature with a positive attitude and strong work ethic a MUST
- Must be extremely organized & detail oriented
- Must have the ability to work and think independently when necessary
- Strong time management and interpersonal skills
- Significant problem-solving and analytical abilities
- Proven track record in high productivity and meeting deadlines
- Ability to work cooperatively and proactively with staff inside and outside the department
- Must be able to pass a nationwide background check / drug screen
Sales Manager
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Marketing/Sales
Job Description:
Typical Duties and Responsibilities:
- Sales to new customers and manages of existing account base, develop relationships with loyal clients
- Aggressively seeks out and build new business by researching categories, identifying targets, cold-calling, and networking
- Makes approximately 40 outbound calls per day seeking new business and prospecting clients
- Promotes our goods and services to potential and existing customers
- Achieves and exceeds established monthly, quarterly and annual sales goals
- Builds and sustains strong customer relationships
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
- Maintains relationships with clients by providing support, information, and guidance; researching
- Maintains quality service by establishing and enforcing organization standards
- Maintains professional and technical knowledge
- Contributes to team effort by accomplishing related results as needed
- Answers the clients’ questions and ensure their problems are resolved; conduct follow-up tasks
- Represents the company at various business meetings to promote the company
- Other duties as assigned
- Prefer 5+ years sales experience in wireless industry
- Must have Bachelor's degree in business, marketing or organizational development
- Excellent negotiation skill, ability to multi-task and knowledge of the mobile communications industry
- Computer proficiency with Microsoft Office, Word, Excel, PowerPoint, Outlook
- Effective understanding of latest technologies and should identify how to apply them in marketing
- Good team player and should meet or exceed team goals
- Work collaboratively and efficaciously as a team member
- Be self-motivated, confident, energetic, and creative
- Should be able to deliver creative and innovative thoughts
- Communicate excellently in verbal and in writing with all kinds of people
- Well organized with strong work ethics
- Must be able to pass a nationwide background check / drug screen
Production Manager
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Essential Duties and Responsibilities:
- Establish and maintains department standards for productivity, reliability, and accuracy.
- Foster team environment within the facility and demonstrate strong leadership skills.
- Manage, coach, evaluate and mentor departments-wide Managers, Supervisors, and Leaders on a weekly basis. (Fulfillment/Warehouse/Refurbishment/ Flashing).
- Represent the company at various business meetings and events to promote the company’s products and services.
- Improve operation systems, processes/ procedures and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organization planning.
- Define the scope of the project in collaboration with senior management.
- Determine the resources (time, money, equipment, etc) required to complete the project.
- Develop a schedule for project completion that effectively allocates the resources to the activities.
- Determine the objectives and measures upon which the project will be evaluated at its completion.
- Ensure that the project deliverables are on time, within budget and at the required level of quality.
- Evaluate the outcomes of the project as established during the planning phase.
- Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions.
- Play a significant role in long-term planning, including an initiative geared toward operational excellence./li>
- Keep employees motivated and organize appropriate training.
- Work with department heads and management to get the best performance from staff.
- Drive / expend the business to increase profitability and job creation.
- Other duties as required and assigned.
- 7+ year experience in similar roles.
- Must have Bachelor Degree in operational management or other business-related area. Degree in MIS or Software Engineering is huge plus.
- Excellent computer skills and proficient in Excel, Word, Outlook, and QuickBooks.
- Excellent communication skills both verbal and written.
- Knowledge and experience in organizational effectiveness and operations management implementing best practices.
- Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
- Excellent interpersonal skills and a collaborative management style.
- Ability to manage staff in order to maximize productivity of office, effectively utilize skill base of staff, maintain internal controls and complete projects on time.
- Ability to prioritize and plan work activities and use time efficiently.
- A demonstrated commitment to high professional ethical standards and a diverse workplace.
- Excellent people manager, open to direction and Collaborative work style and commitment to get the job done well above and beyond.
- Ability to challenge and debate issues of importance to the organization.
Compensations & Benefits:
- Salary Base plus Bonus.
- Excellent Benefits Package. (Vacation, Sick Leave, Paid Holidays, Medical, Dental, Vision, Basic Life and AD&D, Short-Term and Long-Term Disability, 401(K) Retirement)
Office Manager
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Summary:
The Office Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation. Energetic professional who doesn’t mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.
Typical Duties and Responsibilities:- Manages Accounts Receivable and Accounts Payable.
- Manages bi-weekly payroll & benefits.
- Maintains office services by organizing office operations and procedures; assigning and monitoring clerical functions.
- Completes operational requirements by scheduling and assigning employees; following up on work results.
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Maintains office staff by recruiting, selecting, orienting, and training employees.
- Maintains office staff job results by coaching, counseling, and disciplining employees; planning; and monitoring.
- Manages relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.
- Allocate tasks and assignments to subordinates and monitor their performance.
- Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.
- Perform review and analysis of special projects and keep the management properly informed.
- Participate actively in the planning and execution of company events.
- Responsible for developing standards and promoting activities that enhance operational procedures.
- Allocate available resources to enable successful task performance.
- Coordinate office staff activities to ensure maximum efficiency.
- Ensure security, integrity and confidentiality of data.
- Design and implement office policies and procedures.
- Oversee adherence to office policies and procedures.
- Implement procedural and policy changes to improve operational efficiency.
- Prepare operational reports and schedules to ensure efficiency.
- Handle customer inquiries and complaints.
- Must have BS Degree, major in Accounting is a plus.
- Must be highly organized, attention to detail, and problem-solving skills.
- +10-year work experience in the same position.
- Must have strong communication skills, strong personality, hard worker, and team player.
- Must be a self starter, work independently, detail oriented, well organized and the ability to multitask with strong work ethics.
- Advance computer skills including Outlook, Word, Excel, and QuickBooks.
- Knowledge of office management responsibilities, systems and procedures.
- Excellent time management skills and ability to multi-task and prioritize work.
- Knowledge of accounting, data and administrative management practices and procedures.
- Knowledge of human resources management practices and procedures.
- Must be able to pass a nationwide background check / drug screen.
- Candidate must be authorized to work in the US.
Operations Manager
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Description:
- Establish and maintains department standards for productivity, reliability, and accuracy.
- Foster team environment within the facility and demonstrate strong leadership skills.
- Manage, coach, evaluate and mentor departments-wide Managers, Supervisors, and Leaders on a weekly basis.
- Represent the company at various business meetings and events to promote the company.
- Improve the operational systems, processes/ procedures and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning.
- Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions.
- Play a significant role in long-term planning, including an initiative geared toward operational excellence.
- Oversee overall management, planning, systems and controls.
- Ensure financial targets and other agreed targets are met in all departments.
- Keep employees motivated and organizing appropriate training.
- Ensure the business operates within the company's mission statement.
- Investigate and improve customer satisfaction, report and handle any issues arise.
- Work with department heads and management to get the best performance from staff.
- Drive / expend the business to increase profitability and job creation.
- Research new technologies and alternative methods of efficiency.
- Other duties as required and assigned.
- 7+ year experience in similar roles.
- Must have Bachelor Degree in Management Information Systems (MIS), Computer Science, Operational Management or other business-related area.
- Excellent computer skills and proficient in Excel, Word, Outlook, and QuickBooks.
- Excellent communication skills both verbal and written.
- Knowledge and experience in organizational effectiveness and operations management implementing best practices.
- Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
- Excellent interpersonal skills and a collaborative management style.
- Ability to manage staff in order to maximize productivity of office, effectively utilize skill base of staff, maintain internal controls and complete projects on time.
- Ability to prioritize and plan work activities and use time efficiently.
- Proven ability to maintain confidentiality.
- A demonstrated commitment to high professional ethical standards and a diverse workplace
- Excellent people manager, open to direction and +Collaborative work style and commitment to get the job done well above and beyond.
- Ability to challenge and debate issues of importance to the organization.
- Ability to look at situations from several points of view.
- High comfort level working in a diverse environment.
Procurement Specialist
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Description:
- Manages the company’s day -to-day purchasing activities
- Negotiates with vendors for goods & services, negotiating the best possible price and service guarantee
- Contacts suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems
- Reviews requisition orders in order to verify accuracy, terminology, and specifications
- Prepares, maintains, and reviews purchasing files, reports, and price lists
- Compares prices, specifications, and delivery dates in order to determine the best bid among potential suppliers
- Develops new supply sources where vendors are inadequate
- Tracks the status of requisitions, contracts, and orders
- Calculates costs of orders, and charge or forward invoices to appropriate accounts, ensure that any invoices are sent to accounts for payment
- Checks shipments when they arrive to ensure that orders have been filled correctly and those goods meet specifications
- Compares suppliers’ bills with bids and purchase orders in order to verify accuracy
- Approves bills for payment
- Locates suppliers, using sources such as the internet and interview them to gather information about products to be ordered
- Monitors in-house inventory movement and complete inventory transfer forms for bookkeeping purposes
- Interacts with the suppliers on a day to day basis
- Other duties as assigned
- Some knowledge of supply chain management & ability to negotiate effectively
- Wireless/cellular industry experience is a plus
- Intermediate Computer skills including Outlook, Word, Excel
- Must have a bachelor degree in related field
- Must be a team player that can work well with others
- Communicate excellently in verbal and in writing with all kinds of people
- Must be a self-starter, work independently, punctual, detail oriented, well organized and the ability to multitask with strong work ethics
- Must be able to pass a nationwide background check / drug screen
Administrative Assistant
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Description:
We are looking for a competent Administrative Assistant to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Typical Duties and Responsibilities:
- Manages phone calls and correspondence (e-mail, letters, packages etc.)
- Liaises with other department/customers/vendors
- Answers customer calls and call customers
- Takes and processes customers’ orders
- Submits of disconnect orders & prepares recertification mailings
- Reconciles monthly bank and credit card statements
- Assists in performing HR functions (hiring, termination, benefits, time and attendance etc.)
- Assists in managing Accounts Receivable, Accounts Payable, Payroll, and Sales Taxes
- Provides clerical and administrative support to management as requested
- Assists colleagues whenever necessary
- Proven experience as an office assistant or relevant roles
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Familiarity with office management procedures and basic accounting principles
- Must be a self-starter, work independently, detail oriented, well organized and the ability to multitask with strong work ethics
- Computer skills including Outlook, Word, Excel, and QuickBooks
- Must be able to pass a nationwide background check / drug screen
Office Assistant
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Description:
We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Essential Duties and Responsibilities:
- Organizes the office and assists associates to optimize processes.
- Manages agendas/travel arrangements/appointments etc. for the upper management
- Manages phone calls and correspondence (e-mail, letters, packages etc.)
- Supports bookkeeping procedures
- Types accurately, prepare, and maintain accounting documents and records
- Performs filing and general administrative tasks
- Liaises with other department/customers/vendors
- Maintains an orderly accounting filing system
- Answers customer calls and call customers
- Takes and processes customers’ orders
- Submits of disconnect orders & prepares recertification mailings
- Reconciles and balance credit cards, money order, or check payments
- Assists in performing HR functions (hiring, termination, benefits, time and attendance etc.)
- Provides clerical and administrative support to management as requested
- Assist colleagues whenever necessary
- Proven experience as an office assistant or relevant roles
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Familiarity with office management procedures and basic accounting principles
- Must be a self-starter, work independently, detail oriented, well organized and the ability to multitask with strong work ethics
- Computer skills including Outlook, Word, Excel, and QuickBooks
- Must be able to pass a nationwide background check / drug screen
Operations Coordinator
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Description:
Essential Duties and Responsibilities:
- Answers phone calls from customers and call customers
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer
- Ensures customer satisfaction and an enjoyable experience
- Takes and processes customers’ orders
- Verifies customer’s complaints and provide solution
- Updates the company database by inputting information from each call and keeping every customer field current
- Monitors the customer satisfaction levels and develop methods for increasing them
- Reconciles and balance credit cards, money order, or check payments
- Liaises with other department/customers/vendors
- Submits of disconnect orders & prepares recertification mailings
- Assist in performing HR functions (hiring, termination, benefits, time and attendance etc.)
- Provide clerical and administrative support to management as requested
- Must have Bachelor Degree in Business Management or related fields.
- Must be highly organized and attention to detail
- 3+ year experience in similar positions
- Strong administration and organizational skills
- Communicate excellently in verbal and in writing with all kinds of people
- Must be a self starter, work independently, detail oriented, well organized, troubleshoot, and the ability to multitask with strong work ethics
- Computer skills including Outlook, Word, Excel, and QuickBooks
- Must be able to pass a nationwide background check / drug screen
Order Fulfillment Supervisor
Job Type: Full-Time
Pay Type: Salary
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Description:
Essential Duties and Responsibilities:
- Monitor the fulfillment processes and adjust schedules as needed
- Work with managers to implement the company's policies and goals
- Make sure that fulfillment schedules are on time while maintaining good quality products
- Schedule and coordinate flow of work within or between departments of fulfillment to expedite production
- Coordinate schedules and other activities, assist in day-to-day department operations
- Place orders for supplies and services
- Distribute work orders to departments, denoting number, type, and proposed completion date of units to be fulfilled
- Confer with department leaders to determine progress of work and to provide information on changes in processing methods
- Compile reports concerning progress of work and downtime
- Produce detailed reports, meeting notes, and notifications
- Maintain inventory of materials and parts needed to complete production
- Use computer system to track and locate production units
- Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above
- +3 years experience in fulfillment in similar roles
- Must have Bachelor Degree in operational management or other business-related area. Degree in MIS or Software Engineering is a huge plus
- Excellent management, planning, and leadership skill
- Must be a self-starter, work independently, punctual, detail oriented, well organized and the ability to multitask with strong work ethics
- Must be a team player that can work well with others
- A demonstrated commitment to high professional ethical standards and a diverse workplace
- Must have respect and empathy for co-workers, their team and the company
- Excellent people manager, open to direction and A+ collaborative work style and commitment to get the job done well above and beyond
- Ability to challenge and debate issues of importance to the organization
- Ability to look at situations from several points of view
- Excellent communication skills, mathematical strength and highly analytical
- Computer literate in Microsoft Office, Word & Excel (Spreadsheets), Outlooks
- Excellent job performance and attendance
- Must be able to pass a nationwide background check / drug screen
Cell Phone Repair Supervisor
Job Type: Full-Time
Pay Type: Hourly
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Description:
Essential Duties and Responsibilities:
- Receives projects and conducts study/ learning on the product by running test time and test on the given product, schedules and set table for the project
- Provides feedback with recommendations and inputs
- Forms, assigns, runs, tracks & reinforces the progress of the projects
- Oversees and supervises refurbishing/repair team and report to Managers
- Evaluates refurbishing/repair technicians’ performance
- Completes production plan by scheduling and assigning personnel
- Maintains quality service by establishing and enforcing organization standards
- Assists Managers in supervising employees and maintaining productivity and efficiency
- Recommends to manager for promotion, raises, and company reward prizes or vice versa
- Searches for update tools, materials and machines and recommend to Managers
- Other duties as assigned
- 1 year of experience assembling /disassembling, testing, trouble shooting and repairing cell phones
- Basis Computer skills including Word, Excel
- Must be well organized, management skill, and the ability to multitask with strong work ethics
- Good verbal and written communication skills in English
- Attention to detail, thoroughness and follow-through
- Must be flexible, accommodating and service oriented
- Must be able to pass a nationwide background check / drug screen
Cell Phone Repair Technician
Job Type: Full-Time
Pay Type: Hourly
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Description:
Essential Duties and Responsibilities:
- Disassembles devices, using hand or power tools and measuring devices
- Conducts diagnosis of problems
- Repairs cell phone units according to requirements, using hand or power tools and measuring devices
- Reassembles cell phones after making repairs or replacing parts
- Runs basic tests
- Learns and uses new processes and procedures
- Other duties as assigned by leader, supervisor and manager
- 1 year of experience assembling /disassembling, testing, trouble shooting and repairing cell phones
- Experience using hand power tools required
- Work with close supervision
- Must be able to pass a nationwide background check / drug screen
General Labor Workers
Job Type: Full-Time
Pay Type: Hourly
Work Time: 8:00 AM - 5:00 PM
Department: Operations
Job Description:
Essential Duties and Responsibilities:
- Work under direction of the Team Leader
- Demonstrate the ability to complete assigned tasks and maintain standard performance
- Work with close supervision
- Must be able to pass a nationwide background check / drug screen
Inventory Control Clerk
Job Type: Full-Time
Pay Type: Hourly
Work Time: 8:00 AM - 5:00 PM
Department: Warehouse
Job Description:
Essential Duties and Responsibilities:
- Performs daily cycle counts and verification of material movement
- Validates inventory counts in Internal Inventory System
- Conducts system and document audits of various material movement processes
- Tracks and analyzes various companywide related inventory issues or problems
- Reconciles inventory; movement or misplacement
- Estimates reserves for slow or obsolete inventory
- Monitors and close outstanding delivery issues
- Other duties as assigned by manager
- Must have at least 1 years of experience in inventory control
- Must have good analytical and problem-solving skills
- Able to demonstrate effective communication skills
- Able to read, write and speak the English language & numeric system
- Must have excellent MS office skills, with Intermediate Excel experience
- Must be able to be on feet for long periods of time
- Ability to work independently with general supervision
- Good organizational, time management skills and the ability to multi tasks
- Must be well organized, management skill, and the ability to multitask with strong work ethics
- Attention to detail, thoroughness and follow-through
- Must be flexible, accommodating and service oriented
- Must be able to pass a nationwide background check / drug screen
Material Handler
Job Type: Full-Time
Pay Type: Hourly
Work Time: 8:00 AM - 5:00 PM
Department: Warehouse
Job Description:
Essential Duties and Responsibilities:
- Responsible for issuing or distributing materials, products, parts and supplies to cross functional departments
- Records the movement of material using internal inventory system
- Responsible for gathering parts in preparation for shipment to include packaging, labeling and staging
- Receives and verifies quantities of incoming materials
- Responsible for loading & unloading material
- Performs warehouse duties such as cleaning, sweeping, driving forklift, and organizing material to maintain a safe working environment
- Performs some data entry and filing within the warehouse
- Performs other duties as assigned
- At least 2 years of experience within material handling preferred
- Able to utilize manual moving equipment including; pallet jacks, carts, scissor lifts, etc.
- Must be able to use a computer
- Able to read, write and speak the English language & numeric system
- Must be able to work in a fast-paced environment with general supervision
- Must have good analytical and problem-solving skills
- Able to demonstrate effective communication skills
- Must be able to be on feet for long periods of time
- Must be able to pass a nationwide background check / drug screen
Security Guard
Job Type: Full-Time
Pay Type: Hourly
Work Time: 8:00 AM - 5:00 PM
Department: Warehouse
Job Description:
Essential Duties and Responsibilities:
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Answers alarms and investigates disturbances
- Monitors and authorizes entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Calls police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
- Circulates among visitors, patrons, and employees to preserve order and protect property
- Answers telephone calls to take messages, answers questions, and provides information
- Warns persons of rule infractions or violations, and apprehends or evicts violators from premises, using force when necessary
- Operates detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Inspects and adjusts security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering
- Monitors and adjusts controls that regulate building systems, such as air conditioning, furnace, or boiler
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
- Lifting & Surveillance Skills
- Deals with Uncertainty, Judgment, Objectivity, Dependability
- Emotional Control
- Integrity
- Safety Management
- Professionalism
- Reporting Skills
- Experience in the security field helpful, but not required
- Must be able to pass a nationwide background check / drug screen
Warehouse Manager
Job Type: Full-Time
Pay Type: Hourly
Work Time: 8:00 AM - 5:00 PM
Department: Warehouse
Job Description:
Essential Duties and Responsibilities:
- Manages & supervises Warehouse Staff
- Ships / receives domestic and international including product sourcing/tracking
- Loads /unloads including coordinate LTL Shipments, UPS, FedEx, and DHL
- Local delivery /pickup
- Performs regular inventory verification, physical count, reconciliation, tagging & labeling, stocking, and organizing
- Inventories inbound and outbound orders and distributes inventory to appropriate areas
- Tracks and reports on lost, stolen, and damaged inventory
- Responsible for controlling all material moves from the inventory/warehouse
- Performs full physical inventory as required
- Stamps date and time of receipt on incoming packing slips
- Enters all incoming inventory into inventory tracking system database
- RMA processing, Barcode scanning
- Documents inbounds and scans outbound shipments
- Monitors & ensures asset inventory control at all time
- Other duties as assigned
- Must be detail oriented, organized, and the ability to multitask with strong work ethics
- Require a detailed understanding of inventory control/receiving systems
- Intermediate Computer skills including Outlook, Word, Excel
- Heavy lifting, and forklift operation
- Must have a high school diploma / GED, associate, or bachelor degree is a plus
- Good verbal and written communication skills in English
- Attention to detail, thoroughness and follow-through
- Must be flexible, accommodating and service oriented
- Must be able to pass a nationwide background check /drug screen
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